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Many of your PCA physicians, nurses, and other healthcare providers actually grew up in Southwest Virginia. Like you, all have made this their home by choice, for good reasons. They value community, family and the quality of life afforded by all this beautiful valley offers. There is a prevailing sense of mission at PCA that your doctors and nurses share—a commitment to providing premier health care, making the community healthier in body and mind for the benefit of all who live here.
While many segments of American life and business have seen great change, even upheaval, in the past twenty years or so, nowhere has this been more true than in health care.
Against the odds, and in the context of ever increasing layers of bureaucracy and mounting pressures on healthcare delivery, a small group of primary care physicians established PCA, choosing to stay at a time when many other physicians were leaving the Roanoke Valley. PCA chose the independent practice model, because we believe this provides the most freedom and ability to adapt, translating into better and more cost effective care for our patients. Assisted at first by a handful of dedicated caregivers and staff, the PCA family has grown to include specialty services and expanded geographically to better serve you. Coming full circle, many of our physicians have now assumed the role of professor, teaching young medical students and residents-in-training.
All of this could not have happened without the loyalty afforded by our valued patients, and for this we are grateful. At PCA, our emphasis will remain quality of care provided over quantity of patients seen. We reject the ‘doc-in-a-box’ mentality. We believe the best healthcare is afforded in the context of the vital physician-patient relationship, and while contemporary forces continue to frustrate this relationship, PCA remains committed to it, striving to serve one patient at a time, with competent and compassionate care in a setting of personal dignity and business integrity.
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